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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheri Jarvis

December 3, 2024

5  out of  5
rating by Sheri Jarvis
"Terry Coffman has been my insurance agent for over twenty years. He is extremely knowledgeable and helpful with any situations I have had to deal with."
We responded:
"Thank you so much for your feedback! It makes our office so grateful to know our efforts are noticed. "
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Steve McWhirter

November 21, 2024

5  out of  5
rating by Steve McWhirter
"Terry picked us up after a total loss house fire from another company, it was as easy as sharing our needs ,by EOB that day we had the coverage we needed to satisfied our lender, along with a bundled auto policy that was priced better than our previous provider. I refer to Rebecca as Elmer as she is the glue that holds the office together, all in all a blessing and great experience. Thank Steve and Chyrese McWhirter"
We responded:
"Thank you so much for ending our week on such a high note. It's our pleasure to help as much as we can. We will look into getting Rebecca another name plate that reads Elmer!"
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stephanie Clay

August 13, 2024

5  out of  5
rating by stephanie Clay
"Always helpful. Always professional. They are quick to take care of any of your needs. Great people."
We responded:
"Thank you so much for your kind words. We aim to do our best in helping our friends and community!"
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Brendan (Honey)

October 26, 2023

5  out of  5
rating by Brendan (Honey)
"Excellent customer service"
We responded:
"We greatly appreciate your feedback. Thank you for taking the time to let us know how we are doing!"
Profile photo of Milt Nuzum

Milt Nuzum

October 3, 2023

5  out of  5
rating by Milt Nuzum
"Terry Coffman and his wonderful staff are extremally responsive to my insurance needs. I was able to obtain coverage on my home and vehicles with no delays. It was immediate. Terry and his staff are great members of our community contributing in so many ways to the citizens and children of the community. It is a pleasure to do business with such a fine business as Terry Coffman, State Farm Insurance. I would be remiss if I did not mention they saved me a great deal of money on my insurance too!!!"
We responded:
"We are so happy to hear your feedback Milt. We strive to do our best everyday and it sounds like we are on the right track. Thank you!"
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Jane Osborne

July 15, 2023

5  out of  5
rating by Jane Osborne
"State Farm is a great insurance company. My husband and I have been with them for over 30 years. We especially have a great deal of respect for our agent, Terry Coffman. He always gives us great service and explains the different policies State Farm offers. He invites us into the office periodically just to review our coverage and let us know about any new policies State Farm has to offer. He explains things to us and will figure the cost and let us know so we can make an educated decision. After 30 years, we are bound to have something go on that we, unfortunately, needed to file a claim….we have always received information in a timely manner, the staff is informative and helpful. State Farm has always been a great insurance company to resolve our claims and make things go as smoothly as possible. We highly recommend the office of Terry Coffman, State Farm agent."
We responded:
"Thank you so much for your feedback Jane. Our office strives to help everyone to the best of our ability. We are happy to hear we are on the right track. "
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noah clark

July 8, 2023

5  out of  5
rating by noah clark
"Terry’s office is always helpful and I enjoy the personal and friendly communication they provide. When I call in, Rebecca is usually the one to answers the phone very quickly and has been able to help with all of my questions and requests. Whether I need an insurance form emailed to me, have questions about my bills, or have forgotten what my plan covers and need my memory jogged, Terry and his employees are always quick to help in every situation!"
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Jonathan Brier (wolfgang8741)

January 14, 2022

5  out of  5
rating by Jonathan Brier (wolfgang8741)
"They were very accommodating and nice. Definitely happy with my choice."
We responded:
"Thank you for your review. It was wonderful sitting down and meeting you! We hope we can continue stellar service for you."
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Sally Cornell

October 30, 2021

5  out of  5
rating by Sally Cornell
"Very helpful and friendly"
We responded:
"Thank you for your feedback! We always aim to provide the best service we can to our clients. We appreciate you taking the time and reaching out to us."
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Luke Rutter

August 5, 2021

5  out of  5
rating by Luke Rutter
"First time buyer for renters insurance. I initially called to get some information but they were able to walk me through the process over the phone and actually get everything set up in 20 mind or so. The staff were informative and the price wasn't nearly as high as I expected the renters insurance to be."
We responded:
"Thank you for the feedback! We are happy to hear the staff was able to help you through the process quickly and conveniently. You're always more than welcome to call the office any time with additional comments, questions or concerns."
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Zach Maciag

June 10, 2021

5  out of  5
rating by Zach Maciag
"Third generation family member who is/has been insured by Terry. He has always been upfront and honest. He has never pushed to upsell us on anything we didn't want, yet still bring to our attention changes we may need in our insurance. I truly feel he looks out for what's best for my family and I."
We responded:
"Thank you so much for your feedback. We care greatly about our clients and we aim to be better everyday."
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Shane Kuchler

June 1, 2019

5  out of  5
rating by Shane Kuchler
"Fast friendly service"
We responded:
"Shane, thank you so much for your review! We appreciate you!"
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Annette Mcknight

December 7, 2018

5  out of  5
rating by Annette Mcknight
"A+ service. Terry takes care of his customers"
We responded:
"Thank you for the positive review, Annette! We appreciate you and your family! We are proud to be able to take care of all of your needs!"